Health Services & Hospital Management
Seba Khalid Filfilan
Healthcare Management | Patient Experience | Volunteering
Interested in healthcare management, patient experience, academic and training programs, quality improvement, community initiatives, volunteering and professional development.
About Me
A glimpse into my background, professional interests, and the areas I am passionate about developing.
I hold a degree in Health Services and Hospital Management from King Abdulaziz University. My professional interests span healthcare administration, patient experience, quality improvement, academic and training programs, volunteering, community impact, and sports event operations.
I am especially interested in opportunities that combine coordination, service quality, teamwork, communication, continuous improvement, and meaningful community contribution.
Healthcare Management
Healthcare administration, hospital operations, and improving service delivery.
Patient Experience & Quality
Enhancing patient experience, service quality, and continuous improvement.
Academic & Training
Academic programs, professional training, fellowships, and postgraduate development.
Volunteering & Community Impact
Community initiatives, volunteering, and creating meaningful social impact.
Sports Events & Operations
Tournament operations, accreditation, protocol support, coordination, and event delivery.
Professional Experience
Experience across healthcare administration, academic training, quality, and patient safety.
Coordinator of Fellowships, Saudi Board & Postgraduate Programs
King Fahd General Hospital | Kafu Tamheer Program
Coordinated training requests, trainee support, accreditation preparation, official correspondence, reporting, and administrative follow-up for fellowship, Saudi Board, and postgraduate programs.
Quality & Patient Safety Management Intern
East Jeddah Hospital | Cooperative Training
Supported accreditation readiness, quality improvement programs, KPI monitoring, and practices aimed at enhancing patient safety and organizational performance.
Volunteering
Volunteer experiences across healthcare, patient services, academic support, and administrative operations.
Patient Experience & 937 Complaints Center Volunteer
Eradah Complex for Mental Health
Supported patient registration, appointment coordination, complaint handling, and service follow-up, contributing to a smoother patient experience.
1882 total volunteer hours across both roles | Nov 2023 – Jun 2025
Patient Affairs, Reception & Admission Volunteer
Eradah Complex for Mental Health
Supported patient reception, registration, admission procedures, record updates, and coordination with clinical and administrative departments.
1882 total volunteer hours across both roles | Nov 2023 – Jun 2025
Fellowships, Saudi Board & Postgraduate Programs Volunteer
King Fahd General Hospital
Continued supporting fellowship and postgraduate training operations after completing the Kafu Tamheer program, contributing to trainee coordination, administrative follow-up, documentation, and academic program support.
Mar 2026 – Present
Secretarial & Community Engagement Volunteer
Eradah Complex for Mental Health
Coordinated community events, supported awareness campaigns and social media management, and produced educational and promotional materials to strengthen community awareness.
324 volunteer hours | 2024
